Conflict Resolution Group Training

Differences and conflict are a natural part of life, but too often they are not handled with sensitivity and skill and this can lead to many problems in communication, relationships and functioning. Understandably, most people either avoid or react aggressively to potential or actual conflict because they have never learned another way. The good news is that with strong intention, practice and feedback people will increase their awareness and skill in dealing with their own feelings and reactions. This results in more sensitive and effective communication with others. The benefits are numerous and include: thinking more clearly; making choices rather than reacting; opening up constructive dialogue; improving work and personal relationships; contributing to improved morale; and increasing productivity and creativity.